Our Commitment To Privacy
At LiveLob.com (or LobsterGram.com), we respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy.
Our website is certified as a licensee of the GeoTrust Secure Site Program.
GeoTrust is a leading provider of digital trust services that enable everyone, everywhere to engage in commerce and communications.
What Personal Information do we collect?
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
In subscribing for a newsletter, you agree that LobsterGram.com may use the data you entered to inform you by e-mail about the contents and/or products selected by you. You may revoke your consent at any time with effect for the future, either by written notice or by email to CustomerService@LobsterGram.com. You may also unsubscribe from any newsletter via the link provided at the end of each newsletter.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
When you supply us with your postal address, phone number or email address you may receive periodic mailings or phone calls from us and you may receive mailings from select other companies. If you would rather not receive such offers, please call or write us via the contact information below to let us know your preferences. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance-
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their Account and going to the 'Customer Info' page.
Childrens Online Privacy Protection Act Compliance-
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Email: CustomerService@LobsterGram.com or call toll-free 1-800-548-3562 during business hours.
Lobster Gram Customer Service Headquarters
4664 N Lowell Ave, Chicago, IL 60630
Lobster Gram Exclusive Shipping Headquarters
540 Elm St., Biddeford, ME 04005
This policy was last modified on October 22, 2013.