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Contact Information

Lobster Gram Headquarters

National Customer Service Center and Chicago Warehouse Retail Store:

4664 N Lowell Ave
Chicago, IL 60630

Corporate & Warehouse Store Hours

  • Mondays - Thursdays: 8:30am CST - 5pm CST
  • Fridays: 8:30am CST - 2pm CST
  • Closed on National Holidays

Shipping Headquarters:
Biddeford, ME 04005

Call Center Business Hours:

  • Monday thru Sunday 8:00am to 11:00pm ET
  • Hours may be extended between Thanksgiving - New Year's

1-800-LIVE-LOB (1-800-548-3562)
Local: (773) 777-4123
Fax: (773) 777-5668

For customer service requests (including website inquiries) please email us: CustomerService@LobsterGram.com